Your personal information means more to us than any asset. zzok never sells your data, never shares it with third parties without your consent, and stores it with the highest level of security.
A quick overview of our core data protection principles.
Every transaction and personal detail is protected with 256-bit SSL encryption — the same standard used by the world's leading banks.
Zzok never sells your name, phone number, email, or any personal information to third parties. This is our most firm commitment.
This page clearly explains what data we collect, why we collect it, and how it's used. No hidden agendas.
You can view, update, or request deletion of your information at any time. Your data belongs to you.
Zzok complies with GDPR (General Data Protection Regulation) and the highest international data protection standards. We never compromise on the security of your information.
Zzok responds to all privacy-related requests or complaints within 48 hours. Your concerns are our highest priority.
Zzok (hereinafter referred to as "we", "our", or "the platform") is an online gaming and betting platform based in Bangladesh. When you create an account on zzok.ws, use our services, or contact us, we collect certain information.
This Privacy Policy explains what information we collect, why we collect it, how it is used, and what rights you have. By using zzok's services, you agree to this policy.
In plain terms: We only collect information that's necessary to provide our services. Protecting your privacy is our responsibility — one we take seriously.
Zzok collects two types of information — what you provide directly and what is automatically collected as you use the platform.
| Data Type | When It Is Collected | Why It's Needed |
|---|---|---|
| Full Name | At registration | Identity Verification |
| Phone Number | At registration | OTP & Communications |
| Date of Birth | At registration | Age Verification (18+) |
| Payment Information | On Deposits/Withdrawals | Financial Transactions |
| NID / Passport | During KYC Verification | Identity Verification |
We never store your bKash PIN, bank password, or full card number. Payment details are sent directly to the payment gateway.
Zzok uses collected information only for specific, defined purposes. Your data is never used for anything beyond that.
Our Commitment: zzok never shares your information with third parties for marketing purposes. Your consent is always obtained before we send you any promotional communications.
Zzok shares your information only with specific parties in limited, defined circumstances. Your data is never sold to third parties.
Zzok never shares your information with advertising agencies, marketing companies, or any third party seeking to use your data for commercial purposes.
Zzok uses world-class technology to keep your information secure.
That said, no system is completely impenetrable. In the event of a security breach, zzok will notify affected members as quickly as possible and take every available measure to minimise any harm.
Your Role: Keep your account password strong and never share it with anyone. If you notice anything suspicious, please notify us immediately.
Zzok uses cookies on its website. Cookies are small text files stored in your browser.
You can disable cookies at any time through your browser settings. However, doing so may limit certain features.
You have the following rights regarding your data on zzok.
You can request to view your stored information at any time.
You may request corrections to any inaccurate information.
Under certain conditions, you may request that your data be deleted.
You may request that we stop using your information for specific purposes.
You may request a copy of the information we hold about you.
You may file a complaint if your privacy is violated.
Zzok does not retain any information longer than necessary.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 Years After Account Closure | Legal Obligations |
| Transaction Records | 7 Years | Financial Controls |
| Gaming History | 3 years | Dispute Resolution |
| Support Conversations | 2 years | Service Improvement |
| Cookies & Sessions | 30 Days | Service Operations |
When data is no longer needed, it is securely deleted or anonymised.
Zzok strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.
If you're aware of a minor using zzok, please report it to support@zzok.ws.
Zzok may update this Privacy Policy from time to time as needed.
Tip: Check this page every few months and look at the "Last Updated" date.
Contact us for any questions, concerns, or to exercise your rights regarding this Privacy Policy.
Join zzok with confidence — every piece of your information is kept safe with us under the highest security standards.
Simple answers to the most frequently asked questions.
Reviewed our Privacy Policy and feeling confident? Join now and start playing with complete peace of mind.